Assisting passengers to de-board a bus
Ensure that the area where the lift will unfold is clear of people or obstacles.
Unfold the lift to the floor level of the bus.
Unsecure the passenger's mobility device then unfasten the rear belt.
Assist the passenger onto the lift and set the brakes or have them turn off the power.
Fasten the rear belt on the lift (front belt remains fastened)
Ask your passenger to hold on to the yellow handles.
Inform your passenger that you will meet them outside the vehicle.
Stand on the ground beside the lift nearest to the control handset, maintaining hand contact with the wheelchair at all times when it is on the lift.
Alert the passenger that the lift is about to move.
Lower the lift to the ground until the safety plate at the end of the lift unfolds flat to the surface.
Unfasten the front belt.
Assist your passenger of the lift platform.
Fasten the front belt, all belts must be fastened before you stow the lift and secure the lift doors.
To prevent damage to equipment ensure that the belts are buckled prior to stowing the lift
Assisting passengers to board a bus